FAQ

payments

How can I pay for my jewelry?

We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or . We may also accept additional payment methods depending on which country you are shopping from. Any available payment methods will be displayed on our checkout page.

What payment methods do you accept

We work with Reach as our payment provider, which means you can pay with a wide range of options depending on your country:

 

  • US → Visa, MasterCard, American Express, Discover, Diners, Elo, JCB, UnionPay, ShopCash, PayPal, Venmo, ShopPay, Apple Pay, Google Pay

  • UK → Visa, Maestro, MasterCard, American Express, Discover, Diners, Elo, UnionPay, PayPal, ShopPay, Apple Pay, Google Pay

  • EU → Visa, MasterCard, American Express, PayPal, ShopPay, Apple Pay, Google Pay, Klarna

  • Australia → Visa, MasterCard, American Express, JCB, UnionPay, PayPal, ShopPay, Apple Pay, Google Pay

  • Canada → Visa, MasterCard, American Express, Discover, Diners, JCB, UnionPay, PayPal, ShopPay, Google Pay

🌍 Everywhere else → Orders are processed through our US shop, so you’ll usually see the same options as the US. Some payment methods might not be available in certain countries if restricted locally.

Is your site safe and secure?

Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

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How do I pick the perfect gift?

Each gemstone has its own energy, its own meaning, its own story. So you can choose based on what they need right now:

– Strength → Black Obsidian
– Self-love → Rose Quartz
– Inner balance & intuition → Moonstone

– Resilience → Labradorite

Or choose based on how you see them:

– Maybe they’re the one who always shows up with compassion (Rose Quartz)
– Maybe they’re the one who follows their heart, even when it’s hard (Moonstone).

Your gift becomes a mirror - reflecting their essence to them.

And if you want something even more personal, something truly fail-proof, you can never go wrong with our Zodiac Necklace Collection.  

🎄 Important Holiday Delivery Note:

Unfortunately, the cut-off for guaranteed Christmas delivery has now passed. You’re still very welcome to place an order, but your piece may arrive shortly after the holidays. A gentle note to your loved one that something magical is on its way can be just as meaningful.

What if I choose the wrong gift?

If the piece isn’t the perfect match, don’t overthink it. Our return window has been extended to 60 days, giving you and your loved one plenty of time for a smooth, hassle-free return.

 

Looking to return the gift? Just head to our easy online return portal, and click here to know everything you about our return policy.

Can I purchase a gift card?

Gifting can get complicated. Our Gift Cards keep it effortless! It's the perfect gift - you send a little magic straight to their inbox, and they get the freedom to choose the perfect piece that they feel most connected to.